Staff Tech Hub
The tools that keep
UT running every day
Microsoft 365, Workday, AI tools, secure remote access, and training — everything UT staff need to do their best work, in one place.
25K+
UT staff using M365
and Teams daily
and Teams daily
$0
Cost for AI tools including
Copilot, Spark & Sage
Copilot, Spark & Sage
1K+
LinkedIn Learning courses
free for all UT staff
free for all UT staff
Microsoft 365
Your complete productivity suite
Every UT staff member has a fully licensed Microsoft 365 E5 account — the highest-tier enterprise license, which includes advanced security, compliance tools, and Copilot AI integration.
Microsoft 365 E5 · Enterprise License
Teams is UT's official collaboration platform
All UT staff voice, video, chat, and file collaboration should use Microsoft Teams. UTPD, emergency management, and official departmental channels are Teams-first.
5TB
OneDrive storage
per account
per account
E5
Highest-tier
M365 license
M365 license
✓ Copilot AI included in Word, Excel, Outlook & Teams
✓ Advanced Threat Protection and eDiscovery (E5)
✓ Microsoft Purview compliance and data loss prevention
✓ Power Platform — Automate, Apps, BI, and Virtual Agents
Workday
HR, payroll, benefits, and manager actions
Workday HCM is now in place for UT Austin human resources workflows. Staff can use it for HR, payroll, benefits, leave, and manager self-service with UT EID Single Sign-On.
Payroll & Pay Stubs
View current and historical pay statements, update direct deposit, and manage W-4 withholding — all in Workday's Pay worklet.
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Time Off & Leave Requests
Submit vacation, sick, FMLA, and other leave requests; view your balances; and manage team absence calendars if you are a manager.
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Benefits & Open Enrollment
Enroll in or update health, dental, vision, and supplemental benefits. Access UT SELECT plan documents and dependent coverage management.
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Manager Self-Service
Initiate hires, process position changes, manage team compensation, and run headcount reports. Streamlines supervisory actions without paper forms.
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🔵 Workday · UT Austin
Common Workday tasks — quick access
These are the most common HCM-related Workday actions. Log in once with your EID and access them from your Workday homepage worklets.
Request time off
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View my pay stub
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Update direct deposit
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Update personal information
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Change benefits (life event)
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Review team actions
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Open Workday →
UT.AI — Free for Every UT Staff Member
AI tools to amplify
your productivity at work
UT has negotiated enterprise AI licenses so staff can use frontier models without personal subscriptions. All tools operate under UT data governance — safe for institutional work.
Included with M365 E5
Microsoft Copilot
AI drafting, summarization, and data analysis embedded directly in Outlook, Teams, Word, Excel, and PowerPoint. No separate login — it's already in your M365 ribbon.
Free · All Staff
UT Spark (GPT-4o & o1)
UT's enterprise ChatGPT instance — GPT-4o for fast drafting and o1 for complex analysis. Private by design: UT's contract prevents OpenAI from training on your inputs.
Now Available
UT Sage (Claude Sonnet)
Anthropic Claude via UT's enterprise license. Particularly strong for policy drafting, long document analysis, report writing, and structured data extraction from text.
Included · M365 E5
Power Automate & Copilot Studio
Build no-code workflow automations and custom AI chatbots using UT data. Automate routine approvals, form routing, and notifications without writing code.
Included · M365 E5
Power BI
Self-service business intelligence with AI-assisted insight generation. Connect to Workday, SharePoint, and SQL data sources — no BI team required for most dashboards.
UT Policy
Responsible AI & Data Policy
What institutional data can (and cannot) be entered into AI tools, FERPA and HIPAA considerations, records retention when AI is involved, and approved use cases for staff work.
Essential Tools
Your daily staff toolkit
The services and systems you use every day — directly linked.
Microsoft Teams Phone
UT's enterprise telephony runs on Teams. Manage voicemail, call forwarding, and conference bridges from within Teams or the web.
EID & Duo MFA
Manage your UT EID password, Duo trusted devices, and role-based access requests. Multi-factor auth is mandatory for all institutional systems.
Cisco AnyConnect VPN
Required for secure remote access to UT internal systems, restricted network shares, and administrative applications from off-campus.
ServiceNow (IT Ticketing)
Submit, track, and manage IT service requests. The single portal for hardware, software, access requests, and incident reporting.
SharePoint & OneDrive
Departmental file sharing and collaboration via SharePoint. Personal work files in OneDrive — both fully managed and backed up by ET.
Managed Print (Xerox)
UT's managed print fleet. Submit print jobs from any device, pick up at any campus printer. Automatic duplex and cost-center billing.
Digital Certificates
Request UT-issued SSL/TLS certificates for departmental websites, email signing certificates, and code-signing credentials via InCommon.
Room & Resource Booking
Reserve conference rooms, A/V equipment, and shared spaces across campus through the Microsoft 365 Room Finder or EMS.
Security & Compliance
Protecting UT data is everyone's job
Staff handle some of the university's most sensitive data — FERPA records, HIPAA information, research data, and financial systems. Here's what you need to know.
Phishing & Social Engineering
UT staff are high-value phishing targets. Learn to recognize spear-phishing, BEC fraud, and credential-harvesting attacks — and report suspicious emails to security@utexas.edu.
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Data Classification & Handling
UT's four data sensitivity tiers — Public, Internal, Confidential, and Restricted. Know which systems are approved for each tier before storing or sharing institutional data.
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Endpoint Security (CrowdStrike)
All UT-managed devices must run CrowdStrike Falcon EDR. ET pushes updates automatically; staff must not disable or uninstall the agent. Personal devices: use Defender.
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HIPAA & FERPA Compliance
Annual training is mandatory for all staff who handle student records or health information. Completion tracked in Workday Learning. Deadline: September 30 each year.
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Report a Security Incident
Suspected data breach, ransomware, lost device, or unauthorized access? Report immediately to the ISO at security@utexas.edu or 512-475-9400. Time is critical.
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🛡️ Your Security Posture
Annual compliance checklist — Spring 2026
Items every UT staff member should complete by end of semester.
✓
Duo MFA enrolled — All UT systems now require two-factor authentication. Set up or manage Duo →
✓
EID password current — Passwords expire every 365 days; rotate before expiry to avoid lockout. Use 1Password →
!
Security Awareness Training — Complete the 2026 module in Workday Learning by April 30
!
FERPA & HIPAA refresher — Annual recertification due if your role handles student or health records
○
CrowdStrike installed — Required on all UT-issued devices; check with your department IT if unsure
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AI data policy read — Review what institutional data is permitted in UT Spark and Copilot before using AI at work
Training & Development
Grow your skills on UT's dime
From mandatory compliance courses to optional professional development — all tracked in Workday Learning and largely free to staff.
Workday Learning
UT's official LMS for all mandatory compliance, HR-required, and role-based training. Completion tracked automatically and visible to HR.
Security Awareness 2026
FERPA for Staff
Clery Act Awareness
Title IX for Employees
AI in the Workplace
LinkedIn Learning
Over 20,000 professional development courses free to all UT staff. Sign in with your UT EID — no separate subscription needed.
Microsoft 365 Essentials
AI for Business Professionals
Power BI: Getting Started
Project Management Foundations
Excel: Advanced Formulas
AI at Work — UT.AI Training
Practical workshops on using Copilot, UT Spark, and UT Sage for real staff workflows — not theory, actual job tasks.
Copilot for M365 Users
UT Spark for Staff
AI & Workday Data Policy
Power Automate Quick-Start
Building Prompt Libraries
Upcoming Workshops
Live sessions this month
Devices & IT Services
Hardware, software, and infrastructure
ET manages the devices, networks, and systems that staff depend on. Here's where to go for device-related needs.
Device Procurement
Order UT-approved laptops, desktops, and peripherals through UT's preferred vendor agreements. ET preconfigures and encrypts all new devices before delivery, with purchasing coordinated through approved departmental processes.
Order a Device →
Device Setup & Repair
ET configures new machines with UT's standard image, required security software, and SSO integration. Warranty repairs and loaner devices are available through ServiceNow. Walk-in support available at the SSB.
Submit a Request →
Network & Infrastructure
Wired network drops, wireless access point requests, firewall rule changes, and static IP assignments for departmental servers or lab equipment — all managed through ET Network Services.
Network Request →
Cloud Hosting & Virtual Servers
UT-managed virtual machine hosting, containerized workloads on Azure and AWS (UT tenants), and migration support for on-prem servers. Governance-compliant by default.
Cloud Services →
Mobile Device Management
Enroll phones and tablets in UT's Intune MDM for access to UT email, Teams, and SharePoint. Remote-wipe capability protects UT data if a device is lost or stolen.
Enroll a Device →
A/V & Conference Rooms
Teams Rooms certification, projector and display support, and hybrid meeting equipment for departmental conference rooms. ET installs and maintains A/V in university-managed spaces.
A/V Support →
News & Announcements
What's new for staff
ET Newsroom
UT Engineers Just Flew Humans to the Moon. ET Exists to Support the People Who Make That Possible.
Six UT Austin alumni — including NASA's Chief Flight Director — powered the Artemis II mission around the Moon. Their success is a reminder of why the work of supporting a research university with the right infrastructure, tools, and technology actually matters.
ET Newsroom
In the AI Era, the Competitive Advantage Is Still Human
New research from IDEO makes the case that AI-era growth depends on human strengths — creativity, insight, growth mindset, psychological safety, and a culture of change. Here's how ET is building those capabilities at UT Austin, and why point five is the one we all have to own.
ET Newsroom
Responsible AI for Education 2026: A Campus Convening on April 21
The second annual Responsible AI for Education convening brings students, faculty, staff, and experts together on April 21 at the Texas Union for panels, workshops, and a keynote conversation between Cole Camplese and James P. Frazee of San Diego State University.
Get Help
Staff support channels
ServiceNow — IT Ticketing
The single portal for all IT requests: hardware, software, access, network changes, and incident reports. Staff get SLA-based response with priority routing for critical systems.
Submit a Ticket →
IT Service Desk — 24/7
Phone, chat, and email support for account issues, VPN, M365, device problems, and Workday login issues. Staff calls are prioritized during business hours.
Contact Support →
Department IT Contacts
Many colleges and major units have dedicated IT support staff embedded in their organizations. Find your departmental IT contact for hands-on, localized assistance.
Find Your IT Contact →