Infrastructure · Enterprise Hosting
University Data Center
Co-location, facility standards, and onboarding guidance
Host critical infrastructure in a professionally managed environment built for institutional reliability. The Austin Shared Data Center gives UT Austin teams secure co-location, resilient facility operations, and the standards needed to support production and disaster recovery workloads with confidence.
24/7
Operations & Support
99.98%
Availability Target
HIPAA
Physical Security Alignment
200Gb
UT System WAN Backbone
Why the University Data Center
The Austin Shared Data Center is the university’s professionally managed co-location environment for teams that need more than a server room and more control than a public cloud-only footprint.
Built for institutional systems
Support core university services, research systems, and departmental workloads in a facility aligned to institutional uptime, security, and operations expectations.
A strategic UT System asset
Opened through the UT System Shared Data Centers Program, the Austin site serves academic and health institutions from a geographically central location.
Designed for production and DR
Use the environment for primary hosting, disaster recovery, or long-term infrastructure footprints that need dependable facility operations and strong control over physical assets.
What You Get
The value of the University Data Center is not just floor space. It is the combination of resilient facility design, managed operations, connectivity, and documented standards that reduce risk for campus infrastructure.
Power, cooling, and environmental operations
Departments are not separately charged for the building, cooling, power, or monitoring software and services that support hosted systems in the facility.
Institutional connectivity
Network services are delivered through the Office of Telecommunication Services, with onsite access to the UT System 200Gb Wide Area Network backbone.
Continuous operations visibility
The facility is staffed and monitored around the clock so hosted systems sit inside a managed operational environment instead of an unmanaged closet or local server room.
How Teams Engage the Service
The service is structured around where customers are in the hosting lifecycle, from early planning to ongoing operations and end-of-life retirement.
Consulting
Start here if you are evaluating fit, need help planning rack deployments, or want guidance on facility standards, fees, and readiness before committing to a deployment.
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Installation
Bring new hardware into the data center with an installation request that captures the technical, power, rack, and operations details needed for onboarding.
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Support
Get operational help once systems are in place, including hands-on assistance, planned access, and support interactions with the data center team.
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Decommission
Retire or remove hardware safely when infrastructure is being refreshed, migrated, or shut down, without leaving abandoned systems in the facility.
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Standards, Security, and Readiness
The University Data Center is compelling because it combines secure facility operations with clear expectations for hosted equipment and customer responsibilities.
Physical security and HIPAA-aligned controls
Authorized access, visitor verification, surveillance, intrusion controls, audit logging, and two-factor authorization are part of the facility’s physical security posture.
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Documented equipment standards
Prepare systems that are 19" rack mountable, aligned to power and cabling expectations, and ideally equipped with dual NICs and remote management over Ethernet.
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Shared service agreement
Review the SLA and responsibilities that define how host institutions and participating institutions operate inside the UT System Shared Data Centers Program.
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Getting Started
If you are exploring whether the University Data Center is the right fit, start with readiness and planning rather than waiting until equipment is already on the loading dock.
Assess hosting fit
Decide whether your workload is best suited for co-location, disaster recovery, or another infrastructure pattern such as cloud hosting.
Review standards early
Use the equipment and security resources to confirm rack, power, connectivity, and management assumptions before purchase or migration work begins.
Engage through the right path
Start with Consulting if you are still shaping the solution, then move into Installation when you are ready to onboard systems into the facility.
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Need adjacent infrastructure options? Visit Cloud Hosting Services for AWS, GCP, and Azure, or return to Infrastructure Services for the broader portfolio.