MS-4019: Transform Everyday Business Processes with Agents
A free, instructor-led session introducing AI-powered agents in SharePoint and Microsoft 365 Copilot Chat — covering how to create, manage, and share agents that streamline collaboration and automate recurring workflows.
About this session
MS-4019 introduces the concept of AI-powered agents — purpose-built assistants you can create inside SharePoint and Microsoft 365 Copilot Chat to handle specific, recurring tasks. This is the most advanced session in the April series and focuses on building agents that improve collaboration and reduce manual steps in everyday workflows.
Delivered by NetCom Learning as part of a Microsoft-sponsored free training series for the UT System community.
What you'll learn
- What Copilot agents are, how they work, and when to use them
- How to create agents in SharePoint and Microsoft 365 Copilot Chat
- Best practices for managing agent governance and access controls
- Strategies for sharing agents with colleagues and teams
- Real-world examples of agents streamlining business processes
Who should attend
This session is best suited for staff and faculty who are comfortable with Microsoft 365 basics and want to explore the next level of AI automation. It is particularly relevant for department administrators, operations staff, and anyone responsible for managing shared workflows or information in SharePoint.
A paid Microsoft 365 Copilot license is recommended to get the most from this session, though all UT community members are welcome to attend.